They say that in life you don't receive what you deserve, but what you negotiate. The Practical Negotiation Techniques program is based on an interactive simulation during which participants will become aware of what their strengths are in a negotiation and which specific areas need improvement.
The participants will also receive a set of persuasion and communication tools that they can apply later, in the daily negotiation processes.
The program is addressed to the commercial representatives, the people in the procurement department, the managers and all those who want better results in their daily negotiations.
✓ Negotiation preparation. Key tools for negotiation preparation, dynamic planning.
✓ Negotiation styles. Analysis of the main negotiation styles along with various adaptation techniques.
✓ Persuasion methods. Exploring a set of emotional factors that influence the decisions of the interlocutors.
✓ Nonverbal language. Using nonverbal elements to resonate with the speaker and strengthen the arguments presented.
✓ Practical aplicability. Case studies with concrete examples from their own activity, customized solutions.
✓ Process analysis. An "X-ray" of the negotiation process and concrete actions to make it more efficient.
✓ Stakeholders. A system for analyzing the people involved in the negotiation process.
✓ Communication and persuasion. Communication and persuasion tools immediately applicable individually and also at the organizational level.
✓ Objectives. Strategies for setting goals, risk analysis, SWOT matrix in negotiations.
✓ Results. Practical techniques for achieving objectives in negotiations with suppliers and customers.